Internet service providers are businesses that provide internet connection to individuals and organizations. In short it is called ISS and it is the initials of the Internet Service Provider, which means the same meaning in English. These businesses provide this service for a fee. The most common ways to connect to an Internet service provider are to use a telephone line or a cable or DSL line with a broadband connection. Some service providers also provide additional services, such as email accounts, web browsers, or website creation.
To connect to the Internet, service provider organizations provide a user password and a phone number to use for the connection. When the connection is established, an IP address (Internet Protocol Address) is assigned to the customers. An IP address is an address used to access the Internet or connect to devices connected to any other computer network and to exchange data over the network. Every computer connected to the Internet must have an IP address.
The line capacity of service providers is a factor affecting the speed of connection to the internet. For this reason, it is necessary to pay attention to line capacities in the selection of service provider.
ISO 9001 Standard in Service Provider Services
Today there is a serious competition among internet service provider organizations. As a result of this competition, the prices of internet services have decreased to acceptable levels. They also organize campaigns from time to time. In addition to providing internet connection, service providers also offer different services related to the internet to their customers. Some of these services are: ADSL, dial-up, cable internet, broadband, e-mail, efficiency center services, personal web space, dedicated servers, VoIP (voice over internet) and wireless service providers.
But most important of all is to create customer satisfaction and customer loyalty. For this purpose, companies are committed to adhering to the principles of total quality management and applying ISO 9000 series quality standards.
As in many other fields, TÜRCERT Technical Control and Certification Inc. conducts certification studies for enterprises and Service Provider gives Quality Certificate. You can contact our company's managers and employees in this document and in all matters concerning ISO 9001 standards.