The management of business centers, residences, office buildings, residential buildings, shopping centers and complex buildings has become an area of activity in itself. The enterprises providing management services for these buildings evaluate each of these as a separate project and determine the scope of the services to be provided on a project basis. In this context, business center management services generally include security, cleaning, repair, garden maintenance, energy management, technical and similar services as well as administrative, financial and legal services.
While performing these operational and administrative services, many complex problems are also tackled. In addition, support is provided in areas requiring expertise such as landscaping, engineering, real estate consultancy, landscape, operation, communication and project management. In order to provide these services in a fast, reliable and high quality manner, it is necessary to have a certain level of knowledge and experience in the enterprises providing management services.
Of course, in order for these studies to be carried out in a certain discipline and systematically, the applications of enterprises to total quality management principles are to their advantage. Only in this way can the customer satisfaction be created and customer dependence can be ensured in the business centers provided services.
ISO 9001 Standard in Business Center Management
Cleaning, hygiene and health conditions are the most important issues in the management of business centers. The most important pillar of the services provided as integrated building management is cleaning services. The basic principle is to provide continuity in hygienic conditions.
In business centers, the management plan, the collection of dues, the use of social facilities (if any), the sharing of the expenses of the common areas, the provision of security and keeping under control, and many other issues are managed within a certain system.
In addition to this, correct management of human resources and other resources and increasing productivity are the main objectives.
Today, as smart as business centers can be, businesses providing business center management services have to become conscious building managers. Today, certificate programs are applied to building and facility managers in European countries. This should also happen in our country. Today, while serving, the companies pay attention to the principles of total quality management.
our organization TÜRCERT Technical Control and Certification Inc.conducts certification activities for business center management activities and Business Center gives Quality Certificate. You can contact our company's managers and employees in this document and in all matters concerning ISO 9001 standards.