There is a systematic data collection method on the basis of surveys. In this study, the data is obtained by a series of questions about pre-determined groups of people. It is possible to collect many different types of data by survey method. For example, human behavior, knowledge levels,ş performances, preferences, beliefs, and more. However, the most important point to obtain the expected benefit from a survey is the preparation and implementation processes of the survey. Of course, as in all studies, time and cost are also factors to consider.
Surveying is a very popular method of data collection, but it is beneficial if implemented under the right conditions.
Survey firms generally apply the survey method to:
- MIşdetermination of sweat requirements
- Measurement of customer satisfaction
- Strengths and weaknesses of businesses uncovering
- Business improvement areasın detection
- New or implemented policiesor strategies Efficiency
ISO 9001 Standard in Survey Company Activities
While surveys and research activities are valued in foreign countries, unfortunately this issue is not seen much in our country. Many businesses see this expenditure in vain. In the case of a small crisis or economic downturn, the first cut budget is research costs. However, in today's conditions, survey studies and research activities are of vital importance for enterprises.
Today, consumer profile has changed with surplus thanks to developing computer and communication technologies. Until more recently, when businesses offered a product or service to the market, customers had to accept it as it was. There were not many alternatives for products or services and the competitive environment was weak. But there is a more conscious consumer in the current century, and how it perceives, thinks and demands the products and services offered is very important.
Therefore, survey firms have a lot of work to do. However, there is competition among survey firms and it is very difficult to win unless they provide fast, reliable and quality service. In order to carry out their activities with more cytematic methods, they are obliged to adhere to the principles of total quality management and to apply ISO 9000 series quality standards.
our organization TÜRCERT Technical Control and Certification Inc.conducts certification studies in the surveys and Survey Company is giving Quality Certificate. You can contact our company's managers and employees in this document and in all matters concerning ISO 9001 standards.